Effective Date: August 09, 2024
Introduction
Welcome to The Lights Era (“we,” “us,” “our”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, store, share, and protect your personal data when you visit our website, thelightsera.com (“Website”), and purchase our designer lights.
By accessing or using our Website, you agree to the terms of this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our Website.
1. Data Collection
We collect various types of personal data to provide you with our services and to improve your experience on our Website. The data we collect includes:
- Personal Information: Name, email address, phone number, billing and shipping addresses, payment information, and any other details you provide when purchasing our products.
- Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access the Website.
- Usage Data: Information about how you use our Website, such as page visits, product views, and purchase history.
- Marketing and Communication Data: Preferences for receiving marketing from us, communication preferences, and feedback.
2. How We Use Your Data
We use your personal data for the following purposes:
- To Process Orders: To manage and fulfill your orders, process payments, and deliver products.
- To Improve Our Services: To analyze usage patterns and improve our Website, products, and customer service.
- To Communicate with You: To send you information about your orders, respond to inquiries, and provide customer support.
- Marketing Purposes: To send you promotional materials and special offers, subject to your marketing preferences.
- Legal Compliance: To comply with legal obligations, such as tax and accounting requirements, and to enforce our terms and conditions.
3. Data Sharing
We do not sell your personal data. However, we may share your data with the following third parties:
- Service Providers: We may share your data with third-party service providers who assist us in operating our Website, processing payments, delivering products, and providing customer service.
- Legal Authorities: We may disclose your personal data to law enforcement agencies, courts, or other authorities if we believe it is necessary to comply with legal obligations or to protect our rights or the safety of others.
- Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your personal data may be transferred to the new owner.
4. Data Storage and Security
We take the security of your personal data seriously. We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse. This includes secure storage systems, encryption, and access controls.
We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
5. Your Rights
Under the General Data Protection Regulation (GDPR), you have the following rights concerning your personal data:
- Right to Access: You have the right to request access to your personal data and obtain a copy of the information we hold about you.
- Right to Rectification: You have the right to request that we correct any inaccuracies in your personal data.
- Right to Erasure: You have the right to request the deletion of your personal data, subject to certain conditions.
- Right to Restriction of Processing: You have the right to request that we limit the processing of your personal data in certain circumstances.
- Right to Data Portability: You have the right to request that your personal data be transferred to another organization, where technically feasible.
- Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes or when the processing is based on legitimate interests.
To exercise any of these rights, please contact us at thelightsera.official@gmail.com. We will respond to your request within one month.
6. Cookies
We use cookies and similar tracking technologies to enhance your experience on our Website. Cookies are small text files stored on your device that help us understand how you interact with our Website. You can manage your cookie preferences through your browser settings.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on our Website and updating the “Effective Date” at the top of this page.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
The Lights Era
Koramangala, Bengaluru, India
Email: thelightsera.official@gmail.com
Thank you for trusting The Lights Era with your personal information. We are committed to protecting your privacy and ensuring a safe and secure shopping experience.