Terms & Conditions

Effective Date: August 09, 2024

Welcome to TheLightSera.com (“Website”). These Terms and Conditions (“Terms”) govern your use of our Website and the purchase of our products. By accessing or using our Website, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our Website.

1. General Information

  • Business Name: The Lights Era
  • Website: thelightsera.com
  • Email: thelightsera.official@gmail.com
  • Address: Koramangala, Bengaluru, India

2. Products and Services

The Lights Era specializes in selling designer lights for Interior Designers, Architects, and High-End Homeowners. All products displayed on our Website are subject to availability. We reserve the right to modify or discontinue any product without notice.

3. Orders and Payments

  • Order Acceptance: All orders are subject to acceptance by The Lights Era. We reserve the right to cancel or refuse any order for any reason.
  • Pricing: All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless otherwise stated. We reserve the right to change prices without notice.
  • Payment: We accept payments through various online payment methods. Payment must be received in full before your order is processed. You are responsible for any charges or fees associated with the payment method you choose.

4. Shipping and Delivery

  • Shipping Policy: We ship products within India. Shipping charges and estimated delivery times will be provided at checkout. Delivery times are estimates and may vary.
  • Risk of Loss: The risk of loss or damage to the products passes to you upon delivery. It is your responsibility to inspect the products upon receipt and report any damages or discrepancies to us immediately.
  • Delays: The Lights Era is not responsible for any delays in delivery due to unforeseen circumstances, including but not limited to natural disasters, strikes, or transportation issues.

5. Returns and Refunds

  • Return Policy: We accept returns within 14 days of delivery for defective or damaged products. To initiate a return, please contact us at thelightsera.official@gmail.com with your order details.
  • Refunds: Upon receipt and inspection of the returned product, we will process your refund within 14 business days. Refunds will be issued to the original payment method.
  • Non-Returnable Items: Custom-made products, special orders, and clearance items are non-returnable and non-refundable unless defective.

6. Intellectual Property

  • Ownership: All content on TheLightSera.com, including text, images, graphics, logos, and designs, is the intellectual property of The Lights Era and is protected by applicable copyright, trademark, and other intellectual property laws.
  • Use: You may use the content on our Website for personal, non-commercial purposes only. You may not reproduce, distribute, modify, or create derivative works from any content on our Website without our express written permission.

7. Limitation of Liability

  • No Warranties: The Lights Era provides the Website and its content on an “as is” and “as available” basis. We make no representations or warranties of any kind, express or implied, regarding the Website or the products sold on it.
  • Liability: To the maximum extent permitted by law, The Lights Era shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or related to your use of the Website or the purchase of products.

8. Governing Law

These Terms are governed by and construed in accordance with the laws of India. Any disputes arising from these Terms or your use of the Website shall be subject to the exclusive jurisdiction of the courts of Kanpur, Uttar Pradesh, India.

9. Changes to Terms

The Lights Era reserves the right to update or modify these Terms at any time without prior notice. Any changes will be effective immediately upon posting on the Website. Your continued use of the Website after any such changes constitutes your acceptance of the new Terms.

10. Contact Information

If you have any questions or concerns regarding these Terms, please contact us at:

The Lights Era
Koramangala, Bengaluru, India

Email: thelightsera.official@gmail.com

Thank you for choosing The Lights Era. We appreciate your business and look forward to serving you with our designer lighting products.